Frequently Asked Questions

No, you don’t need a referral to receive counselling and psychotherapy services. However, some insurance providers require a physician referral for you to receive reimbursement.Please check with your insurance provider.

Daytime and evening appointments are available from Monday to Friday. Saturdays are available for daytime appointments only.

Yes. While psychological services are not currently covered by OHIP, many workplaces cover a certain amount of counselling provided by registered social workers. Please check your benefits regarding the limits of the coverage per session and per year. You will receive a receipt via email after each payment that you can submit to your insurance company for reimbursement or use for tax purposes.

All fees are set as recommended by the Ontario Association of Social Workers. Please contact Christine for more information.

As per counselling and psychotherapy standards, a full 24 hours’ notice is required for cancelling your appointment if you wish to avoid a missed session fee. You will receive a reminder of your scheduled appointment via email or/and text at least 24 hours in advance.